Privacy Policy

1. Introduction

Designer Stone Panels Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://www.designerstonepanels.com or submit a project inquiry through our contact forms.

2. Information We Collect

We collect information that you voluntarily provide when requesting a quote or contacting us, including:

• Your name
• Email address
• Phone number
• How you heard about us (e.g., Google, AI tool, designer, contractor, LinkedIn, email, or other)
• Project details or questions you choose to share

We also collect standard technical information automatically when you browse our site, such as your IP address, browser type, device type, pages visited, and the dates and times of your visits. This helps us understand how visitors use the site and improve your experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Communicate with you about your project
• Send you a confirmation email after you submit a contact form
• Improve our website, products, and customer service
• Understand where our leads come from and how visitors find our site
• Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Our internal sales and project teams so they can respond to your inquiry
• Trusted service providers that help us operate our website and send emails
• Legal authorities when required by law or to protect our rights

5. Cookies and Tracking

Our website may use cookies and similar technologies to analyze site traffic, remember your preferences, and improve performance. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how some features of the site work.

6. Data Storage and Security

We store your information using secure cloud services and take reasonable steps to protect it from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your Choices

You may:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your personal information, subject to legal requirements
• Opt out of marketing communications at any time

To make any of these requests, please contact us using the information below.

8. International Visitors

Our website is intended for visitors in the United States and Canada. If you access our site from outside these countries, please note that your information may be processed and stored in those jurisdictions.

9. Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: